Financial Services Manager
Fuel your future in F&I with a dealership that’s setting the standard for automotive excellence!
At Clarington Hyundai, we are proud to announce that we've been recognized as one of Automotive News Canada's 2024 Best Dealerships to Work For, and we're hiring!
We are in a new state-of-the-art facility and have an immediate opening for an experienced Financial Services Manager to join our growing team. Renowned as the dealership that makes car shopping fun, we are looking for someone to play a key role in creating a positive customer experience and driving the success of our Business Office.
Meet Novus Automotive: In 2024, we launched a forward-thinking dealership brand that encompasses six dealerships across the Durham Region, including Clarington Hyundai. We are Novus Automotive, dedicated to reshaping the relationship between dealerships and drivers by crafting seamless experiences that bring peace of mind to the road.
Position Overview:
As a Financial Services Manager (FSM), you will be sales motivated with an entrepreneurial spirit. You will be responsible for the completion of sales contracts, arranging financing options, and promoting a range of aftermarket products such as insurance, extended warranties, accessories, etc. This role is integral to ensuring a seamless customer experience, driving revenue through finance and insurance sales and ensuring the accuracy of all documents pertaining to the sale and lease of new and pre-owned vehicles. The successful candidate will have an engaging personality and the ability to easily interact with different clients to deliver sales outcomes.
Key Responsibilities:
- Build strong customer confidence in Clarington Hyundai and the Hyundai brand through professional, customer-focused service – maintaining a high level of courtesy and integrity in every interaction.
- Drive additional revenue by selling financial and insurance programs (e.g. extended warranties, life, accident and health insurance plans), appearance protection packages, and accessories to new and used vehicle customers.
- Secure financing approvals from various lending sources to best meet customer needs.
- Build and maintain strong, professional working relationships with finance companies, banks, manufacturer financing centre, suppliers, and customers.
- Maintain a firm understanding of current manufacturer-specific vehicles, rebates, finance, and incentive programs.
- Prepare all documentation required for vehicle registration, contracts, funding, etc. in an accurate and timely manner.
- Liaise with the Service department and Sales team to schedule customer vehicle deliveries.
- Meet or exceed monthly sales targets and maintain revenue reports.
- Attend and complete training and development courses as required.
- Support daily operations and success by performing additional duties as required.
What You Bring:
- A minimum of 3 years of experience in the automotive industry as a Financial Services Manager.
- Previous experience with First Canadian, PBS, and Deskit software is considered an asset.
- Exceptional communication and customer-service skills, prioritizing energy and enthusiasm in every interaction.
- The ability to handle high pressure situations with grace, utilizing strong problem-solving skills.
- A strong team player with the ability to work both collaboratively and independently
- The ability to take initiative to help drive success in the Financial Services department
- Meticulous attention to detail, maintaining data accuracy.
- Must have a valid OMVIC License
- Must have a valid Ontario Class G Driver’s License
What We Offer:
- Paid time off to support you right from the start! Including, 5 paid personal days, 3 weeks of vacation time (with 4 weeks after 5 years, and 5 weeks after 10 years), 2 paid volunteer days, 3 paid bereavement days and 5 paid new parent leave days.
- Comprehensive Benefits: Enrollment in our comprehensive benefit plan from day one.
- Competitive Compensation: A highly competitive compensation package.
- Employee Discounts: Special discounts on vehicles and services across Novus Automotive.
- Training and Development: Tools for success, including ongoing training, management support, and career growth.
- Upbeat Environment: An enthusiastic, supportive team environment.
We thank you for your interest in employment with Clarington Hyundai, however, only applicants selected for an interview will be contacted.
Novus Automotive is committed to providing accessible employment practices that are following the Accessibility for Ontarians with Disabilities Act (AODA).